Privacy Notice

Shift is operated by Scripty Solutions LLC("we", "us", "our"). This notice covers the Shift waitlist at shiftcars.app and the /shift pages of our other sites. It does not cover Scripty Pointer, which is a separate service with its own privacy notice.

Shift is offered in the United States only. We do not knowingly collect information from people outside the US.

All of it comes from the form you fill in, except the last group.

• Contact details: your name, email, and phone number if you give us one.
• Your ZIP code. Where the vehicle is kept, or where you drive. This is how we decide where to operate.
• Vehicle details, if you are listing one: year, make, model, mileage, how it is owned, how long you could commit it, and anything you add in the notes.
• Loan details, only if you ask for payoff assistance: who holds the loan, roughly what is left on it, how many months remain, and how you would want it handled. Approximate figures are what we ask for and what we store.
• Driver-list details, if you joined that instead: which delivery apps you drive for, days per week, and how soon you would want a car.
• How you found us: advertising campaign parameters on the link you arrived on, and the referring site. Collected automatically.

• Payment details of any kind. There is no card step on this site. No card number, no bank details, nothing.
• Your driver's license, license number, or a photograph of it.
• Your Social Security number or date of birth.
• Your loan account number. We do not ask for it on the form, we do not want it by email, and we do not store one. If an arrangement goes ahead we will tell you what your lender needs and how to send it.
• A credit report, driving record, or background check. Asking about payoff assistance does not pull credit and is not an application.
• Your VIN, title documents, or loan paperwork.
• Your street address. A ZIP code and nothing more precise.
• Any location data at all from a vehicle that is not on the fleet under a signed lease. See section 5.

If a vehicle goes forward to an actual lease, some of these become necessary at that point. You would be told what and why before anything is collected, and the lease agreement would cover it rather than this notice.

• To assess vehicles offered to the fleet and come back to you with terms.
• To choose where to operate. We group by ZIP to find where supply and demand actually are.
• To contact you about your listing, or about a car near you if you are on the driver list.
• To assess payoff assistance — whether the balance, the term and the vehicle add up to an arrangement that works for both sides.
• To measure our advertising, so we know which campaigns produced real interest rather than clicks.

We do not use your information to make any automated decision that produces a legal or similarly significant effect on you.

Nothing is tracked at the listing stage. Filling in the form involves no device, no app and no location data of any kind. Tracking begins only once a vehicle is actually on the fleet under a signed lease.

At that point the vehicle carries a GPS unit that reports its location, ignition on and off, and mileage. That is what makes it possible to hand keys to someone nobody has met, and it is what finds a vehicle that stops coming back. As the owner you can see where your own car is.

Worth being clear about whose data this is: while a vehicle is on the fleet, the person driving it is a renter, not you. Renters are told about the tracking in their own rental agreement before they take the car. We do not give an owner a renter's personal details, and we do not give a renter an owner's.

A vehicle's tracking data is kept while it is on the fleet and for twelve months after it comes off, for billing, wear and dispute questions, and then deleted.

Shift pages may load measurement tags from Google (Google Analytics and Google Ads), from Meta (Facebook and Instagram) and from Reddit. These set identifiers in your browser and report back which pages you saw and whether you sent us a request, so we can tell which campaigns worked and which parts of the site do not. They report the event, not the contents of your form.

These are separate from the tags used on Scripty Pointer and report to separate accounts. Your visit to Shiftis not reported to Pointer's advertising accounts, and vice versa.

You can limit this with your browser's tracking protection, an ad blocker, or the ad settings offered by Google, Meta and Reddit. Blocking them does not affect your request or your place on the list.

We do not sell your personal information and we do not share it for cross-context behavioral advertising beyond the measurement tags described above.

We share it with service providers who process it on our behalf:

• Google LLC — cloud hosting for our servers and database, and email delivery.
• Vercel Inc. — hosting and delivery of the website.

We may also disclose information if required by law, to enforce our Terms, or to protect the rights and safety of people or property. If the Shift pilot were sold or transferred, waitlist information could transfer with it, and you would be told before that happened.

We keep a vehicle listing while it is under consideration and for as long as the vehicle might still be a fit. If nothing comes of it, we delete your details within twenty-four months.

Driver-list entries are kept for up to twenty-four months as well, for one stated purpose: so we can tell you if we open near you later. Expanding into a new area often takes longer than a year, and a shorter window would mean promising to tell you about something we would no longer be able to reach you about.

If we discontinue Shift we delete everything within ninety days. You do not have to ask. And you can ask for deletion at any point before either of those, which we act on immediately.

We may keep a minimal record of a deletion request, and anonymous aggregate counts that cannot identify you, for as long as we need them.

Whatever state you live in, you can ask us to show you what we hold about you, correct it, or delete it. Email customersupport@shiftcars.app from the address you signed up with and say what you want. We will act on it within 45 days and usually within a few.

You do not need a reason, and nothing about how we treat your listing changes if you ask us to explain what we hold.

Residents of California and of other states with comprehensive privacy laws have the right to know what personal information is collected and disclosed, to have it deleted, to have it corrected, to obtain a portable copy, to opt out of sale or sharing, and not to be discriminated against for exercising any of these rights. We do not sell personal information. We use the same process above for every state, so you do not need to work out which law applies to you.

Traffic to the site and to our API is encrypted in transit. We hold no payment details, no government identifiers and no documents, which keeps the most sensitive categories of data out of our systems entirely.

No system is perfectly secure, and we will not claim otherwise. If we become aware of a breach affecting your information we will notify you as required by law.

Shift is not for children. You must be at least 18 to join the waitlist. We do not knowingly collect information from anyone younger, and if we learn that we have, we delete it. If you believe a minor has given us information, email us at the address below.

If we change this notice we will update the date at the top. If a change materially affects your rights we will email the address you signed up with rather than relying on you to re-read the page.

Scripty Solutions LLC, operating Shift.
customersupport@shiftcars.app